At Petsupermarket.us, we uphold a meticulous verification process for each order before dispatch. This rigorous attention to detail ensures that every product is accurately aligned with its designated recipient. Our track record is marked by timely deliveries across both local and international destinations.
Shipping Options at Petsupermarket.us
For your convenience, we offer two shipping options during the checkout:
Standard Shipping: Complimentary delivery within 18-20 working days.
Expedited Shipping: Available for a fee of $14.99, this option ensures delivery within 10-14 working days.
International Shipping
We are pleased to offer International Standard Shipping at no additional cost.
Consumer Guidelines
Once your order is dispatched, you will receive an email notification containing a tracking number. This tracking number will be activated within 24-48 hours, allowing you to monitor the progress of your shipment. Please be aware that any customs duties and taxes incurred during shipping are the responsibility of the recipient. Additionally, it is important to understand that any damage to products during transit falls under the responsibility of the shipment carrier, not Pet Supermarket.us.
We are grateful for your trust in our services and are dedicated to providing a seamless shopping experience. Should you have any questions or require further assistance, please feel free to contact our customer service team.
